How to Download GrabFood Merchant App for iOS Devices
If you are running a food delivery service or a grocery store, you might want to consider using GrabFood Merchant App to boost your business. GrabFood Merchant App is a mobile app that allows you to connect with millions of consumers who use Grab services. It offers delivery and a secure cashless payment option to your customers. It also helps you manage your orders, sales, insights, payments, storefront, and employees access. In this article, we will show you what GrabFood Merchant App is, what benefits it offers, and how to download it for your iOS devices.
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What is GrabFood Merchant App?
GrabFood Merchant App is an app that enables you to become a Grab merchant-partner. It allows you to offer your products or services on Grab platforms such as GrabFood and GrabMart. GrabFood is a food delivery service that delivers meals from restaurants or cafes to customers at any time of the day. GrabMart is a grocery delivery service that delivers items from supermarkets or convenience stores to customers at their doorstep.
Benefits of using GrabFood Merchant App
By using GrabFood Merchant App, you can enjoy a better way of doing business. Here are some of the benefits that you can get from using this app:
Expand your business beyond your physical location
You can reach out to more customers who are looking for food or grocery delivery services on Grab platforms. You can also cater to different customer segments such as breakfast-lunch-dinner crowd or in-store customers.
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Manage orders easily and efficiently
You can check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device. You can also update your menu or catalogue anytime and anywhere.
Grow your sales online with discounts and ads
You can offer discounts to attract more customers and increase their loyalty. You can also advertise within the app to reach more potential customers and boost your brand awareness. You can also join Grab campaigns and promotions to increase your visibility and sales.
Get better insights into your performance and customer behavior
You can access real-time data and reports on your sales, orders, ratings, reviews, and more. You can also get feedback from your customers and learn about their preferences and needs. You can use these insights to improve your products, services, and customer experience.
Learn with GrabAcademy to improve your skills and knowledge
You can access online courses and resources that are designed to help you grow your business. You can learn about topics such as marketing, operations, finance, customer service, and more. You can also get tips and best practices from other successful Grab merchants.
Enable secure payments with GrabPay
You can offer your customers a convenient and safe way to pay for their orders using GrabPay. GrabPay is a mobile wallet that allows users to pay with their Grab app. You can also receive your payments faster and easier with GrabPay.
Manage your storefront and employees access
You can customize your storefront on Grab platforms to showcase your products or services. You can also manage your employees access to the app and assign different roles and permissions to them.
How to Download GrabFood Merchant App for iOS Devices
If you are interested in using GrabFood Merchant App for your iOS devices, you need to follow these steps:
Step 1: Sign up your business with Grab sales team
You need to contact the Grab sales team to sign up your business as a Grab merchant-partner. You can fill out this form or call this number to get in touch with them. They will guide you through the registration process and the requirements that you need to prepare.
Step 2: Download GrabFood Merchant App from App Store
Once you have completed the registration process, you can download the GrabFood Merchant App from the App Store. You can search for "GrabFood Merchant" or use this link to download it. The app is compatible with iOS devices running iOS 11.0 or later.
Step 3: Log in to GrabFood Merchant App with your username and password
After you have downloaded the app, you can log in to it with your username and password that you have created during the registration process. You can also use your fingerprint or face ID to log in if your device supports it.
Step 4: Start using GrabFood Merchant App to run and grow your business
Congratulations! You have successfully downloaded the GrabFood Merchant App for your iOS devices. You can now start using it to manage your orders, sales, insights, payments, storefront, employees access, and more. You can also explore the features and benefits that the app offers and learn how to use them effectively.
Conclusion
In this article, we have shown you what GrabFood Merchant App is, what benefits it offers, and how to download it for your iOS devices. We hope that this article has been helpful and informative for you. If you have any questions or feedback, please feel free to contact us or leave a comment below. Thank you for reading!
FAQs
Q: How much does it cost to use GrabFood Merchant App?
A: There is no upfront fee or subscription fee to use GrabFood Merchant App. However, there is a commission fee that varies depending on the type of service that you offer (GrabFood or GrabMart) and the location of your business. You can check the commission fee here or contact the Grab sales team for more details.
Q: How do I update my menu or catalogue on GrabFood Merchant App?
A: You can update your menu or catalogue anytime and anywhere on GrabFood Merchant App. You just need to go to the "Menu" tab on the app and tap on the "Edit" button. You can then add, edit, or delete items as you wish. You can also upload photos of your items or use the ones provided by Grab.
Q: How do I track my orders on GrabFood Merchant App?
A: You can track all the orders coming into your restaurant or store on GrabFood Merchant App. You just need to go to the "Orders" tab on the app and tap on the order that you want to track. You can then see the status of the order, such as pending, accepted, preparing, ready, picked up, delivered, or cancelled. You can also contact the customer or the driver or rider who is delivering the order. You can also print the order receipt or mark the order as ready for pickup or delivery.
Q: How do I receive payments on GrabFood Merchant App?
A: You can receive payments from your customers using GrabPay on GrabFood Merchant App. GrabPay is a mobile wallet that allows users to pay with their Grab app. You can also receive cash payments from your customers if they choose to pay with cash. You can check your balance and transaction history on the app and withdraw your earnings to your bank account anytime.
Q: How do I access GrabAcademy on GrabFood Merchant App?
A: You can access GrabAcademy on GrabFood Merchant App by tapping on the "More" tab on the app and then tapping on the "GrabAcademy" icon. You can then browse through the online courses and resources that are available for you. You can also enroll in the courses that interest you and complete them at your own pace.
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